arb
Semi shaved ape
I bought a lsv from them last year.
I unbox it and fire it up..........use it hard.
Go through paperwork and examine unit and.............no serial number anywhere.
Not on the paper or on the plug so I email and ask wtf PIU says send it back and we replace.
Excellent cs already right.......I say I have used and am afraid to ship as I don't want to risk losing my med card over some stupid fed shit from the usps and it works great so not really a huge issue unless I need a rma.
Three days later a whole new setup hits my box.........new everything.
They apologize to ME for the mixup(totally not piu fault)and say don't worry about returning the first one.
Never had something like that happen before.............they showed genuine concern for my situation when they had no need to.
I hold them in the highest regard.
I unbox it and fire it up..........use it hard.
Go through paperwork and examine unit and.............no serial number anywhere.
Not on the paper or on the plug so I email and ask wtf PIU says send it back and we replace.
Excellent cs already right.......I say I have used and am afraid to ship as I don't want to risk losing my med card over some stupid fed shit from the usps and it works great so not really a huge issue unless I need a rma.
Three days later a whole new setup hits my box.........new everything.
They apologize to ME for the mixup(totally not piu fault)and say don't worry about returning the first one.
Never had something like that happen before.............they showed genuine concern for my situation when they had no need to.
I hold them in the highest regard.