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Feedback Retailer & Manufacturer Feedback

momofthegoons

Vapor Accessory Addict
Staff member
This thread is for member feedback of their experiences with Retailers who participate and post here at VaporAsylum. Please keep in mind our rules regarding company bashing when posting. Retailers may respond to customers in this thread, however it is not a conversational thread and detailed conversation should be done via the private message system. Please remember that no personal information should be posted without the consent of both parties. Should there be a resolution to an issue this may also be posted.
 
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BD9

Leaf Dawg
I have received great customer from VaporWarehouse before and after the sale. AJ and Vapor Rae have both been generous with their time and very patient and helpful.
Shipping was fast, discrete and well packaged.

I've had excellent customer service from Smokin' J's. They were very responsive to emails. In fact I heard from J (the owner) himself. Shipping was fast, discrete and well packaged.

I highly recommend both of these companies. They exceeded my expectations.
 

Vitolo

Vaporist
AJ @VaporWarehouse is "da man" for sure.
Randy @PuffItUp has provided all star service to me for 10 years.. and still has exceeded expectations at every turn.
Somehow he always manages to surprise me by getting better each time!
 

turk

Active Member
....another fan of Randy's @ puffitup...most professional, excellent customer service ...no excuses..they just deliver..promptly...professionally ...every fuckin time.
 

Squiby

Cool Kitty
Staff member
The best Customer Service I have ever experienced, barr none, for any service or product, has been without a doubt the service provided by George and his team at Dynavap.

They are a pleasure to work with. Customers orders are made with constant interaction with the customer to ensure that the end product meets and exceeds the customers vision. Dynavap constantly measures the pulse of their customers desires to ensure their products are always evolving to higher and higher standards. Highly recommended!

A straight up FANTASTIC COMPANY!!
 

GreenHopper

20 going on 60
The best Customer Service I have ever experienced, barr none, for any service or product, has been without a doubt the service provided by George and his team at Dynavap.

They are a pleasure to work with. Customers orders are made with constant interaction with the customer to ensure that the end product meets and exceeds the customers vision. Dynavap constantly measures the pulse of their customers desires to ensure their products are always evolving to higher and higher standards. Highly recommended!

A straight up FANTASTIC COMPANY!!
How did I forget DynaVap, yeh I had an excellent time ordering my VapCap, really personal service. These guys bend over backwards to be helpful.
 

UN~YAH

Dazed and Confused
Hmmn, that first line makes it tough as VA is still in its roots. Though I do see several already. DynaVap, EdsTnT, PIU, and @mvapes all jump off the page. Awesome interactions with these artists/retailers, thanks for the good times!
 

felvapes

Well-Known Member
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I ordered a bag last week - Revelry - they are odour absorbing bags

I ordered one from cloudcave.com.au

First time dealing with them - GREAT CS

I made the purchase originally

They refunded me next morning with an email saying that the bag I wanted is out of stock

The fulla offered me an upgrade to the next bag up if I would like to reorder the one I wanted- an extra $40 for free

I thanked him and took the offer and said that I wanted a Ti carb cap he had on the site also

He offered to throw the carb cap in also

He sent the bag Yesterday and it got here today - great post

When arrived the bag is great quality and really holds the smell in perfectly, surprised at how well - carbon filters in the lining

Also he sent the carb cap and some sample humidifiers, a dab stick, a silicone mat, two silicone storage containers, rolling papers and cardboard filters, a joint case, a hydro magazine,

All for free and on top of the upgraded bag, PLUS free post

All because they did not have the original bag that I wanted

So very happy with my products, but also the store

I will def buy from them again and thought I would give them a plug.....

The bags are great too btw if anyone could use such a thing
 
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